Engineering IT is currently participating in a university‑wide IT initiative focused on improving how staff computers are managed and secured. If you’ve heard that the university is implementing Microsoft InTune, that is what we are now involved in.
As part of this initiative, Engineering IT staff are engaged in daily workshops and follow‑up activities from mid‑March through April 2026. This work is necessary in order to train our staff and configure InTune to manage our staff computers. However, during this time it will temporarily impact our ability to provide routine IT support at normal response times.
What This Means for You
During this period:
- Response times for non‑urgent IT requests may be longer than usual
- Requests or project work may be delayed
- Critical issues—such as outages, security concerns, or classroom‑impacting problems—will continue to be prioritized and addressed as quickly as possible
What Is Not Changing
- This effort is currently focused on IT training and configuration
- Faculty, staff, and student computers are not changing at this time
- Teaching, research, and day‑to‑day computing activities will continue as normal
Following the conclusion of this engagement, Engineering IT will begin internal planning and then move forward with a slow, methodical onboarding of staff computers only, in alignment with UFIT requirements. While this work will improve our long‑term management and support capabilities, it is being designed to minimize disruption and unneeded changes to our staff.
We appreciate your patience during this time and thank you for your understanding as we complete this work to improve the long‑term reliability, security, and sustainability of IT services in the College of Engineering.
If you have an urgent or time‑sensitive issue, please continue to contact Engineering IT through our normal support channels.